You don’t wait for opportunities to appear. You create them. You know your client’s business as well as they know it themselves. Learning what drives their growth, what keeps them awake at night, and where they’re trying to take things next. Clients trust your judgement because you understand their world, not just your own.
About the role
Your role isn’t simply to deliver projects. It’s to maximise the long-term value of every client relationship, for both the client and Ragged Edge. That means leading commercially as well as creatively.
You’ll become a trusted advisor. Understanding your clients’ businesses, ambitions, and stakeholders so well that they involve you before a brief even exists. You’ll create brilliant briefs, challenge thinking, shape opportunities, and give our creative teams everything they need to produce exceptional work without having to fill in the gaps for themselves.
You’ll proactively grow accounts with confidence. Identifying opportunities before they’re obvious, negotiating fees with the conviction of someone who genuinely understands the value on the table, and building relationships that extend well beyond your day-to-day project contacts.
You’ll embrace AI and smarter ways of working. Cutting out low-value admin, and freeing up more time for strategic thinking, relationship-building, and commercial growth.
And you’ll contribute beyond your own accounts, helping us win new business, strengthen our reputation, and continually raise the standard of Client Partnerships across Ragged Edge.
Who we’re looking for
You’re someone clients genuinely value having in the room. You ask brilliant questions, listen carefully, and connect dots others miss. You bring ideas, not just updates, and you solve problems before they’ve become problems.
You’re commercially curious and naturally entrepreneurial. You understand that every interaction is a chance to deepen trust and create value. You care about details because they matter, but you never lose sight of the bigger picture.
Most importantly, you’re excited by the opportunity to help build one of the best Client Partnerships teams in the industry.
We’re committed to building a diverse, inclusive environment where everyone feels appreciated for who they are and supported in their personal and professional growth. We encourage applications from people who may not necessarily ‘fit’ the typical client services mould. We’re looking for people who think differently, because we do too.
While we have a flexible approach to remote working, we have a studio-first culture, with everyone on the team spending a minimum of 24 hours (roughly 3 days) a week in the studio.
Salary
From £65,000 depending on experience.
Benefits
As a Certified B Corp we put our people first. Working at Ragged Edge comes with a carefully considered range of benefits across 6 key areas:
Learning & Development
Including career coaching, personal training budgets and regular ‘Lunch & Learn’ sessions.
Health & Wellness
Including mental health support, private medical insurance and nutrition & wellness coaching.
Financial Wellbeing
Including in-house financial advisors, enhanced pension contributions and life insurance.
Work-Life Balance
Including hybrid working, 3-month sabbatical after 4 years, and an annual ‘My Day’ for giving back.
Family Support
Including enhanced maternity & paternity leave, enhanced fertility support and coaching for working parents.
Celebrating Together
Including summer and end-of-year parties, weekly team socials and inspirational field trips.
Submit your application
Follow the link below, share your CV with us, and tell us why you'd love to work at Ragged Edge and how you're going to make us better.
We want every person to feel as comfortable as possible in this process so here’s a run-down of how it might look and feel.
If there are any doubts you have or any adjustments you need, please just let us know.
Step 1
Online submission
Start by introducing yourself and your experience, explaining why you want to join our team. Please include your CV, and, if you’re applying for a creative role, some examples of your work.
Step 2
Getting to know you
If you’ve caught our attention, we’d love to jump on a call. This will be with a member of the People & Culture Team. A chance for us to get to know you better and understand what it is that excites you most.
Step 3
In-person interview
At this stage, you’ll meet with a relevant Team Head or Manager at our London studio. Giving you a feel for Ragged Edge in the flesh. Here we want to catch a glimpse of how you think and your approach to work, so please bring along some examples to speak through.
Step 4
Final creative share
Following a phone check-in and briefing, you’ll be invited back to our studio to present your creative share. This is an opportunity to take us deeper into your thought processes. As well as the successes and missteps that got you here. Collaboration is key, so we’ll invite 5 or 6 members of different teams to join you in the room too.
Hints for difference
Be authentically you
Your ways of thinking mean more to us than where you worked last. We’re looking for talent at its most genuine.
Know your work
No one does better than you. Prepare to go deep into how you formed an idea or reached a conclusion. We want to be taken along for those rides.
Stay curious
We don’t find difference when we go with the flow. We find it when we ask difficult questions. Think about what you want to know from us and why.
Help us help you
Less of a hint, more of an ask. But could we have done better? Let us know in the feedback sessions. We love to listen.