Skip to main content

Privacy Policy

Welcome to Ragged Edge. We are committed to protecting your personal data and respecting your privacy.

This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website raggededge.com (the “Website”) and interact with us.

Who we are

Ragged Edge is a global branding agency based in the UK. For the purposes of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, the data controller is:

Address:
Ragged Edge
The Bindery, 51-53 Hatton Garden,
London EC1N 8HN 

Email:
privacy@raggededge.com

How we collect your personal data

We collect your personal data when you:

  • Visit our Website (via cookies and similar technologies).
  • Sign up for our newsletter (via our sign-up form).
  • Contact us directly (via email, contact forms, or phone).

The personal data we collect

We may collect the following types of personal data:

  • Identity and Contact Information: e.g., your name and email address when you sign up for our newsletter.
  • Technical Information: e.g., IP address, browser type, device information, and usage data collected via cookies.
  • Marketing and Communications Preferences: e.g., your preferences for receiving marketing materials.

How we use your personal data

We use your data to:

  • Send you our newsletter if you have signed up to receive it.
  • Respond to any enquiries you submit.
  • Improve our Website, including analysing how it is used.
  • Comply with legal obligations.


Our lawful bases for processing your data under GDPR are:

  • Consent: e.g., when you sign up to our newsletter.
  • Legitimate Interests: e.g., to improve our Website and communicate with you as a business contact.

You can withdraw your consent at any time by clicking the “unsubscribe” link in our emails or by contacting us.

Sharing your personal data

We do not share your personal data with third parties.

The only exceptions are:

  • When required by law (e.g., by legal authorities).
  • When necessary to deliver our services, for example using trusted service providers such as Campaign Monitor to send you our newsletter. These providers act on our instructions and are not permitted to use your data for their own purposes.

International transfers

Some of our service providers, such as Campaign Monitor, may process your data outside the UK and EEA. When we do so, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses.

How long we keep your data

We only keep your personal data for as long as necessary for the purposes set out in this Privacy Policy, or to comply with legal obligations. You can unsubscribe from our newsletter at any time.

Your rights

You have the right to:

  • Access, correct, or delete your personal data.
  • Object to processing or request data portability.
  • Withdraw consent for marketing at any time.

To exercise these rights, contact us at privacy@raggededge.com.

If you are unhappy with how we handle your data, you can complain to the UK Information Commissioner’s Office (ICO) at ico.org.uk.

Cookies

Our Website uses cookies. For more information, please see our Cookie Policy.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact us

For questions about this policy or your data, contact:

Address:
Ragged Edge
The Bindery,
51-53 Hatton Garden,
London EC1N 8HN 

Email:
privacy@raggededge.com